*Please call to confirm treatments available in line with current government guidelines over Covid 19. We DO NOT store credit card details in any format on / or within this website, and its database behind it. Please note that Royal Mail 2nd Class items are delivered within 2-3 working days and they aim to deliver 98% within 3 working days of posting. Any purchases before 12pm Monday - Friday will be printed and posted the same day. 9. 10. For queries: [email protected], All prices advertised are inclusive of VAT, Rena Spa at The Midland Hotel, Manchester, Greater Manchester. Please be aware that rates can go up as well as down. All gift vouchers are subject to terms & conditions and current availability, and may not be used in conjunction with any other offers. If you have any question please contact us or for more information. Please check the room and rate details thoroughly for any such conditions prior to making your reservation. By making a reservation and or purchase through ibookedonline.com, you enter into a direct (legally binding) contractual relationship with the client at which you have booked to stay at, or the company for which you have purchased a gift voucher. Your Twilight Spa Day will include: 25 minute treatment of your choice, a glass of Champagne, an Evening Meal and a £10 voucher to spend on spa products. Sun. All purchases after 12pm on a Friday will be printed and posted on the next business day. We do not hold any voucher payments, and your voucher will be redeemed directly with the company for which you purchased your vouchers. 5. Delivery Policy Subject to the limitations set out in these terms and conditions and to the extent permitted by law, we shall only be liable for direct damages actually suffered, paid or incurred by you due to an attributable shortcoming of our obligations in respect to our services, up to an aggregate amount of the aggregate cost of your reservation as set out in the confirmation email (whether for one event or series of connected events). We take your privacy seriously and will never share your data with other companies. From the point at which you make your reservation, we act solely as an intermediary between you and the company, transmitting the details of your transaction to the relevant company and sending you a confirmation email for and on behalf of the company. respect to cancellation and refund. Encounter our 5 thermal suites, hydrotherapy pool, 18m swimming pool and relaxation lounge and you will experience the perfect way to relax and unwind at the end of the day. Ibookedonline.com will not pay any compensation to you for any fraudulent transactions. Sat. You can take advantage of the facilities and treatment options that are available throughout the day, but in the calm ambience of the evening (and maybe even enjoy a spot of stargazing). document.write(new Date().getFullYear()); What is a twilight spa experience? No Gift Vouchers will be issued without a successful online payment being made. The Royal Mail signed for delivery timeframe is the same as 1st Class Post, however the recipient will be required to sign for the item when the delivery is attempted. However and to the extent permitted by law, neither we nor any of our officers, directors, employees, representatives, subsidiaries, affiliated companies, distributors, affiliate (distribution) partners, licensees, agents or others involved in creating, sponsoring, promoting, or otherwise making available the site and its contents shall be liable for (i) any punitive, special, indirect or consequential loss or damages, any loss of production, loss of profit, loss of revenue, loss of contract, loss of or damage to goodwill or reputation, loss of claim, (ii) any inaccuracy relating to the (descriptive) information (including rates, availability and ratings) of the hotel as made available on our website, (iii) the services rendered or the products offered by the hotel, (iv) any (direct, indirect, consequential or punitive) damages, losses or costs suffered, incurred or paid by you, pursuant to, arising out of or in connection with the use, inability to use or delay of our website, or (v) for any (personal) injury, death, property damage, or other (direct, indirect, special, consequential or punitive) damages, losses or costs suffered, incurred or paid by you, whether due to (legal) acts, errors, breaches, (gross) negligence, willful misconduct, omissions, non-performance, misrepresentations, tort or strict liability by or (wholly or partly) attributable to the hotel (its employees, directors, officers, agents, representatives or affiliated companies), including any (partial) cancellation, overbooking, strike, force majeure or any other event beyond our control. The prices on our site are highly competitive. You have 14 days from the date of purchase to change your mind and cancel your Order which will end the contract between you and the company for which you have purchased a Gift Voucher for. When rendering our services, the information that we disclose is based on the information provided to us by the companies that use our services. In the event of a cross out rate, we have compared the original rate set by the establishment with the new rate entered by the establishment. After the initial 14 days, cancellation of Gift Vouchers is at the discretion of the company for which you purchased your voucher. spider, scrape), display, download or reproduce any content or information, software, products or services available on our website for any commercial or competitive activity or purpose. With our Twilight Package, you can spend the evening relaxing in the Lowry Spa, with a 30min spa treatment of your choice. If your Gift Voucher is damaged during transit to you via a postal service, you must inform us straight away of the damaged incurred so that we can rectify the damage by re-issuing a replacement Gift Voucher. All purchases after 12pm on a Friday will be printed and posted on the next business day. All gift vouchers are valid until the date stated online at the time of purchase, and printed on the voucher(s), and will not be replaced if lost or stolen.