The benefits of patient education include: Prevention of medical conditions such as obesity, diabetes or heart disease. Nursing staff developed and consulted with other healthcare team members to determine critical components for family and patient education, and families were included in the final review process. Each individual's health is a social, economic and personal development resource regardless of age, gender or cultural criteria. Consumer-level content is critical to successful patient engagement as are materials that address limited health literacy and the need for language support. Over the past two years, CNHS has further advanced patient education by establishing the Road to Home program, using technology to integrate a standardized approach to patient education with clinician workflows. The content includes leaflets on everything ranging from adult and pediatric medications, conditions, and procedures to the use of natural products and discharge instructions. CNHS has made patient education a priority by allocating high-level resources to the program. Materials are provided based on her language needs, but it is later determined that she is unable to comprehend the materials due to illiteracy. How to request information from the Department of Health including Freedom of Information, information about yourself and the type of information we commit to publish on a regular basis. Nearly 20 languages are supported, and a variety of delivery options make access to the content easy for clinicians. “Patient education programs attract patients to the provider and increase their satisfaction with their care.” The Challenge for Healthcare Marketers Healthcare marketers need to contribute to patient education while understanding the fine line between how much information is necessary and when it becomes overload. Standardization Be sure to review any materials you plan to use before sharing them with the patient. The Joint Commission guide to patient and family education (2nd ed.). (2004). It is also why healthcare platforms, like the Virtual Practice, have a Health Network. CNHS serves both inner city and suburban areas, encompassing a population that is primarily Caucasian, African-American, and Hispanic and includes a wide array of socio-economic backgrounds. Thank you for your continued interest. [email protected] BACKGROUND: Nephrologists report that patients' choice should play an … To ensure high quality education and patient comprehension, additional training including simulated education sessions are crucial. Patient Education and Counseling is an interdisciplinary, international journal for patient education and health promotion researchers, managers and clinicians. Focus instead on the benefits of education. For fiscal year 2014, CNHS’s score improved by 1.9%, positioning CNHS well for the regulatory future. Content source: National Center for Immunization and Respiratory Diseases. August 12, 2016 - The healthcare industry has made many efforts to become more patient-centric, especially through its push for better patient engagement. Language use in the United States: 2011. Because his mother speaks a foreign language with an uncommon dialect, communicating with her regarding the child’s medications is challenging. Teach-back also includes return demonstration of a skill or procedure and discussion. The outcome of that effort was the deployment of the Road to Home program, a pre-defined education process that provides step-by-step guidance to clinicians and family members. Retrieved from http://www.census.gov/prod/2013pubs/acs-22.pdf. Simplify Compliance LLC | Copyright © 2020 HCPro. It shares information with the patient and brings them along the care journey in a realistic and informed manner. Tools in the form of video, education carts, tablets, an interactive patient TV system, and smartphones were also made available to support presentation needs. When patients are involved in their care, they are more likely to engage in interventions that may increase their chances for positive outcomes. U.S. Census Bureau. Organ trafficking is a problem that has been overlooked for decades, which led to the worsening of the situation. Links to information on a wide range of health topics. We will continue to provide daily patient safety and quality news and analysis on our website, as well as provide insight via various innovative formats such as podcasts, webinars, and virtual events. We will write a custom essay specifically for you for only $16.05 $11/page Learn more. Choose resources wisely, taking into account long-term needs for compliance and positioning. All rights reserved. After consulting with the mother’s older son, the patient and family education staff at CNHS identify the need for an individualized program that includes a color-coded medication chart with pictures identifying the time of day for administration. Patient education self management programmes are delivered to people with long term conditions as an aid for effective self management in order to maintain or enhance their health and well-being as well as their clinical, emotional and social outcomes. Specifically, the hospital leveraged its comprehensive drug information and patient education resource provided through Wolters Kluwer Clinical Drug Information to create standard packets as part of the Road to Home program. Keep in mind that no resource is a substitute for one-on-one patient teaching. In some cases, it may not be possible to get the right materials for your patients' needs. Patient Education Can Reduce Costs . Couple those challenges with statistics from the Institute of Medicine (IOM) revealing that more than half of American adults (90 million people) have some level of limited health literacy (Nielsen-Bohlman, Panzer & Kindig, 2004), and the need for programs that successfully overcome barriers to successful patient engagement is clear. Nurses are more aware of what a previous staff member has taught a patient, so information is consistent and complete. Even under the best circumstances, health systems like CNHS have to be proactive and creative in their deliver and individualize care based on specific patient needs. The best resources and formats for patient education are critical to improving outcomes and reducing the “revolving door effect” in healthcare. Patient education initiatives are aligned with industry movements towards standardization, creating a best practice model for success within the accountable care movement. Clinical Resources plus icon. Patient Education. CNHS has established innovative system-wide programs that leverage technology, governance, and standardization of processes to ensure patients receive the best education resources—and most important, comprehend the information presented. Balancing patient education while managing your practice. To that end, the organization has approached patient and family education as a high priority.
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