The E1 or CH02 error code is an AUTO-STOP PROTECTION error resulting from a short or open circuit in the indoor pipe sensor. The unit will require a repair service. Please visit our Request a Repair page. Great! We can help. Please visit our Request a Repair page. The unit is designed with a slinger fan that is mounted above the drain pan. The number of filters will vary by model. Bigger is not better! Air conditioner fan not working. Find the most common problems that can cause a Lg Air Conditioner not to work - and the parts & instructions to fix them. The P2 or FL error code (depending on model) indicates that the drain pan in the unit is full. Or, you can check your local hardware store for air conditioner coil cleaner. No Video Available. Keep this vent CLOSED always. Your Account. However, this is not usually the case. For more information on how to maximize performance, visit our Cooling Tips section of this article. To reduce the risk of the unit overheating, do the following: Install an awning over the air conditioner to shade the unit from direct sunlight and weather conditions. Instead of shutting the air conditioner completely off when away from the home, raise the temperature to a higher setting. Then let's perform a quick compressor test to see if the compressor is working properly. Privacy Portal - Do Not Sell My Personal Information. The vent should not be vented up through the ceiling. If the unit is in DRY mode, the unit is running primarily to remove moisture from the air. Let's check the following: The unit must be sized for the space. One malfunction can leave you sweltering in the heat and make your home unbearable. If exposed to direct sunlight, the air conditioner will get very hot and have difficulty discharging the heat. This code displays when the SAFETY RELAY causes the unit to power down due to abnormal pressure in the sealed system. All Rights Reserved. If after tilting the unit to the back to drain the P2 or FL error code remains, perform a reset on the air conditioner. To properly experience our LG.com website, you will need to use an alternate browser or upgrade to a newer version of internet Explorer (IE10 or greater). In order to get the best possible experience from our website, please follow below instructions. This is not a defect, but designed to protect the unit from overheating. It may be necessary to cover the unit with an awning. There must be at least 20 inches of open space around the unit. Then I tried to get someone from LG to help but it has been a month. The unit will require a repair service. Your Account . If you're using Internet Explorer 9 or earlier, you will need to use an alternate browser such as Firefox or Chrome or upgrade to a newer version of internet Explorer (IE10 or greater). E5 Error code indicates that the water collection tank is full. This will slow the air circulation in the room and, thus, the amount of moisture the unit removes. If the unit cools properly during the night but not during the day, then the unit is working properly but we need to enhance its performance. The most common cause of window air conditioners not blowing cold air is a lack of adequate air flow. Check Installation. Shipping all 7 days! If the P2 or FL error code appears after performing a reset. If the thermostat does not have continuity while the air conditioner is set to cooling, replace the therm... ostat. Press the release button to open the front panel. Before we get started, if the unit cools at night but not during the day, this indicates that the unit is cooling but experiencing a performance issue.