Leaders are humans, not robots. It’s a trend that many CEOs believe will continue to grow for future leaders. He surrounds himself with smarter people. He is even-keeled. 3. Featured image of Jeff Bezos from Ali Asaria, CC By 2.0, via Flickr. If you liked this leader profile about Jeff Bezos, you might like our in-depth breakdown of the leadership style of Steve Jobs. Here are three of the many ways Jeff Bezos demonstrates emotional intelligence: 1. That self-awareness and humility allow him to follow his own advice and admit when he doesn’t know the answer. He leads in a way that recognizes and celebrates the softer sides of business and puts him in charge of his emotions. They have emotions and understand … 2. When delivered constructively from someone you respect, however, look at it as an opportunity to learn. Well, not just the news but something Jeff Bezos, Amazon founder and CEO, actually said about the change in pay policy: "We listened to our critics, thought hard about what we wanted to do, and decided we want to lead.". Over the years, the behemoth retailer has had no shortage of criticism about the way its employees are treated or lowly paid. Putting it all together with a high degree of emotional intelligence, the next step to receiving the criticism, as Jeff Bezos did with raising the minimum wage at Amazon, is to take the information to make the business better, boost your personal performance, or improve your relationships with your colleagues. He keeps his emotions in check to stay professional and courteous. He doesn’t get riled up or fight back at critics. Regardless of thi… So if feedback hurts, that normally means it's true and you're on the right path. They also must understand people and their own emotions. Ability to Embrace New Experience: Having the skills to embrace diverse experiences allowed Jeff Bezos to think in divergent ways and to increase the capacity for innovations. The best thing about taking negative feedback is that it challenges your self-limiting perspectives and … If you want to take on Amazon, you’ve got to have emotional intelligence that takes on Jeff Bezos. This paper analyzes the leadership approach of two leaders, the founder of Amazon.com, Jeff Bezos, and the founder and executive chairman of Alibaba Group, Jack Ma. Here Are The Challenges Facing Jeff Bezos As He Takes Over The Washington Post. Innovate Breaking Down Jeff Bezos's Leadership Style: Here Are 8 of the Most Compelling Lessons There's never a shortage of inspiration that is born from the Amazon CEO. Get Leadership Hacks from 11 of the World's Top CEOs.I interviewed them personally! Whether this is a positive attribute or not can is debatable, but Amazon does not possess a trillion-dollar market capitalisation without good reason. Even before the internet was truly valued, Jeff Bezos was giving a thought of doing new experiments with the help of the internet. He acknowledges challenges. Bezos took the higher road. And this strategy increases your self-awareness, an essential component of growing as a leader. His direct response showed his passion without taking away from the seriousness of the issue. But what does the Amazon founder and CEO view as the top sign of intelligence? Each 3-5 min video features a leadership hack, tip, or strategy from one of the world’s top CEOs (Airbnb, Yum! Practicing emotional intelligence is vital for today’s leaders and especially the leaders of tomorrow. Instead, he defended Amazon’s culture and encouraged employees who had faced issues to contact HR or email him directly. One of the challenges Bezos has faced as a result of using the transactional leadership approach is criticism from the media and the public. Indeed, a lack of negative criticism is often the best evidence that things aren't going well. ________________________________________________________________________________________ Jeff Bezos Leadership Video. It’s not money or prestige—it’s the ability to admit when you are wrong. The first thing you should say is thank you to your critic for speaking up. Bill Rogers, CEO of SunTrust Banks, told me this: “Leadership will be a much more public endeavor than it has been in the past.” Bezos is a true example of this. As CEO of one of the largest companies in the world, Bezos faces constant scrutiny, both in his personal and professional life. He began by acknowledging, “These aren’t normal circumstances.” Acknowledging difficulties opens leaders up to empathy and making real, authentic connections with their teams. Get 31 daily Coaching Sessions with Jacob. It puts both you and the other person in a constructive frame of mind. The best thing about taking negative feedback is that it challenges your self-limiting perspectives and calls your blind spots to the carpet. Bezos realizes he doesn’t have the answers to every problem, so he intentionally builds teams with people who are smarter or more experienced than him. As the richest man in the world, Jeff Bezos’ net worth is larger than some countries’ GDPs—combined. Donna’s hope is that leaders in the journalism community can take a lesson from Bezos to rebuild trust and professionalism in their work. This frames the feedback as a gift. Various news articles and exposes by business journalists and ex-employees paint an unflattering portrait of life at Amazon: Bezos is a fierce competitor, willing to utilise questionable methods to extract the maximum out of all his subordinates. A cornerstone of emotional intelligence is self-awareness or knowing your own strengths and weaknesses. B y now, the inception of Amazon on 5 July 1994 is a well-worn tale. The leadership lesson in that statement can be summed up in the first five words: We listened to our critics. If you are or want to be an entrepreneur then my wife and I just launched a brand new podcast on how to Be Your Own Boss, called the BYOB Podcast where we share what we did and how we did it. The Amazon CEO displayed a rare executive trait that made a difference in the lives of his employees. Pragmatist leaders “set high standards and unapologetically expect those standards to be met by themselves and by their employees” The company’s founder and CEO, Jeff Bezos is an exceptional and proven business leader. The following section will address the leadership style that Jeff Bezos has adopted and how it fits with existing theories and concepts on leadership. Emotional intelligence or as I like to call it in my book, the skill of Yoda, is one of the most important skills that a leaders can possess. If you enjoyed the article and want more content like this here’s what you can do: … and learn the MINDSETS & SKILLS the CEOs of companies like MasterCard, Best Buy, KPMG, Audi, Unilever, Oracle, Domino’s Pizza, Kaiser, and many more use to lead their companies to the highest peaks of success! One recent example came from his announcement of Amazon’s response to the coronavirus pandemic. Take Amazon as an example. Whatever you think of Bezos, he should be able to teach us a thing or five about leadership. There are four clear reasons why leaders should put this idea into practice: Nobody is perfect. When was the last time you received negative feedback? Watch this Business Insider interview with Jeff Bezos: Further Reading. Amazon leadership style has been classified as pragmatist.
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