It's ALWAYS problematic when you purchase items sight unseen. I have various pieces od Sauder Furniture at home that I bought from Walmart and has lasted me years. It's horrible quality! Sauder has earned my business from here on out! Review #1824839 is a subjective opinion of poster. Review authors value the most Diversity of Products or Services and Website. I called customer service and told them my plight and they shipped out 2 New legs and New heavy cardboard back at no charge. Part arrived in 2 days in perfect condition. Even today, 80 years after its founding, the company still makes 90 percent of its furniture in … Just found out the founder of IKEA was a member of the Swedish NAZI party during WW2!! Thank You for Your Reply! Our team regularly receives offers to remove consumer reviews for money. The rep refused, I would like to buy storage cabinet. I had high hopes for this desk being $300+ but in the end I am truly disappinted. We just used the lift top part and over time, like you said, it got shakier and shakier. Review #1892744 is a subjective opinion of poster. Thank you! The price level of this organization is high according to consumer reviews. You shouldn't either. Some advertisers may pay us for this ad to appear on our website or provide us with a referral fee. Yes it takes patience and time to assemble. Whoever the design team is, is absolutely terrible. Bravo Sauder Furniture! User's recommendation: Don't be afraid to call the company for help. The algorithm is subject to change in future. I immediately contacted them to return it and they don’t want to take it back. Sauder Furniture has a decent quality. Nothing in the instructions or design prevented it. The overall rating of the company is 2.0 and consumers are mostly dissatisfied. Sauder used to make great furniture. Cheap sawdust and glue at wood furniture prices, If you wish that your prior post be removed, submit a notarized letter, Poor quality as opposed to price not a value at any price. First off this desk took 3 weeks to ship from OHIO to NEW YORK. This was a gift. I will never purchase another item with your COMPANY! Review #1367931 is a subjective opinion of poster. Job well done on being a great company to work with. Rights Reserved, You Are About to Contact PissedConsumer.com. For more information about PissedConsumer check out our Thank You for Your Reply! I could not even put it together because the material is that poor quality. Review #1827398 is a subjective opinion of poster. Sauder is one of many companies that have followed the path of cheaper materials to increase profit . There is not enough information available to create the chart. I started putting it together and found that so far piece D and F were drilled backwards. Review #1313601 is a subjective opinion of poster. If the parts are delivered and they are wrong, then I will be upset. I was elated! Sauder Furniture started as a one-man business that was based in a barn. It’s almost cheaper to just buy the piece put together than try to do that crap yourself. I second your review, don't waste your money! What is your customer experience with Sauder Furniture? Do yourself a favor. Pissed Consumer © 2020 All Making it impossible to assembe. It’s not put together correctly. If it could be delivered already assembled so I don't have to assemble it, that would be ideal. It had a bad finished look( I was told it was supposed to looked weathered but instead looked damaged.) It is rare that a company nowadays has this kind of integrity and customer service. I purchased an over toilet bathroom storage shelf. I purchased a400.00 l shaped desk .it was a nightmare to put together!! Avoid at all costs!". I am assembling the storage credenza model #417653 and am on step #7 in the instruction booklet. The price level of this organization is high according to consumer reviews. New Furniture Added Weekly These are some of our newest offerings IT'S OK TO START with the finish. Customer service was excellent!!!! If i was you go get a different desk. Watch our videos below for helpful tips and step-by-step instructions. I wanted another piece, storage cabinet and it wasn't available. Review #2046976 is a subjective opinion of poster. If you want quality, use your local cabinet maker or make it yourself,.... then you will see what the price at the lumber yard means... Sauder needs to be out in front on this and make it perfectly clear as to what material they are using. Please contact me back at [email protected]***.com. Sauder furniture is junk! Sauder Furniture ranks 241 of 1470 in Furniture and Decor category. Original review posted by user Jul 12, 2019. After going through the detail list of parts and seeing the pieces to assemble I soon realized I had to get a leg and bottom piece that had a corner with damage. When I attach part F to side A and tighten the cams then it appears the black flat head screws that insert into part F do not align with the predrilled holes on parts C. I already had to get replacement parts because when I first tried to put it together I damaged part A and C because this piece did not align. I want to purchase Storage Cabinet Sauder Select Collection Silver Sycamore # 426125 at $151.99 on sale. Found slight damage to one of the pieces. I bought a Television Stand from Sauder. Contact Sauder Furniture Customer Service. I lost 192.00 plus tax, delivery and other expenses. Don’t even waste your time or money on this company. This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. It came quickly. This thing is a nightmare. Review #1361498 is a subjective opinion of poster. Sauder Furniture ranks 237 of 1465 in Furniture and Decor category. Compare Sauder Furniture and Bush Industries pros and cons using consumer ratings with latest reviews. Consumers are not pleased with Location and Reliability. Rights Reserved, You Are About to Contact PissedConsumer.com. Sauder Furniture ranks 241 of 1470 in Furniture and Decor category. We didn't even move our piece. User's recommendation: Dont be handicapped or senior when shopping with Sauder Furniture. Reviewers write the most about Sauder Furniture Desk and give it 2.0 stars out of 5. Other pieces have chips in them(pictures above) and you can just tell how bad the quality is. Didnt meet my expectations. What can we help you with? Avoid at all costs!". your attaching /connectors to the end and side pieces via use of a screwdriver does not drive the screw into the connection point.. any excess downward pressure causes the plastic connector to pop out breaking the wood it was set into...the process of useing a screwdriver doesnt seem to be a good procedure... what and who else has complained about this event... what is the correction needed??