There are 2 main ways to restart your Chromebook. The normal way to restart your Chromebook is to use its 'Shut down' option: tap the notification area (the section with the WiFi, power and time) and press the top 'Shut down' icon. When you powerwash a Chromebook, it’s a great feeling. In some cases, it can take up to 24 hours for the battery to charge. If the steps above don't fix the problem, you can factory reset your Chromebook. I have an HP Chromebook 14. Getting started Turn on your Chromebook On the Chromebook, the power button is located at the upper-right corner of the keyboard. To let someone else use your Chromebook, or to switch accounts: To have your Chromebook stay awake when you aren’t using it: To keep your Chromebook awake when the lid is closed: Important: If you use your Chromebook at work or school, you might not be able to change your sleep settings. Page 6 If you already have a Google Account, enter your username and password to sign in. The cursor (arrow) reappears when I plug in a wireless mouse. Click the Powerwash button in the Powerwash section at the bottom of the screen.A dialog box appears, telling you that a restart is required. The first method is preferred. If your Chromebook converts into a tablet, press the power button. To fix some Chromebook problems, you might need to reset your Chromebook hardware, also called a hard reset. At the bottom right section of your display, select the time then click on ‘Power Shut down’. For most Chromebooks, follow the steps below: On tablets: Press the Volume Up and Power buttons for at least 10 seconds, then release them. Select the User menu by clicking your profile picture in the bottom-right corner. Hold the paperclip in place while reconnecting the power adapter. If you have other problems with your keyboard, try these steps: Turn off the Chromebook and then turn it back on. To turn off your Chromebook completely, try one of these options: To save battery power while your Chromebook is on, you can put it to sleep by closing the lid. For some Chromebooks, you reset the hardware by pressing a special reset button, unplugging the power cable, or removing and re-inserting the battery. Using a paperclip or similar object, press into the hole shown in the picture below. Under "When idle," next to "While charging" and "While on battery," choose, At the bottom right, select the time. You have to hold it. I have no idea where or what the "Refresh Button is". Shut Down With Hardware For some Chromebooks, you reset the hardware by pressing a special reset button, unplugging the power cable, or removing and re-inserting the battery. If the Chromebook won’t turn on: Periodically press the power button. It will restart your Chromebook hardware (like your keyboard and touchpad), and might delete some files in your Downloads folder. I have an HP Chromebook 14. A "connect" screen will appear when the Chromebook first boots up. Remove the power adapter, then wait several seconds. Push the Power Button on your Chromebook to turn it back on. Connect to your network Select your wireless network from the “Select a network” list to connect to the internet. Acer Chromebox, ASUS Chromebox, LG Chromebase, and Samsung Chromebox, When your Chromebook starts up, release Refresh. But you can also easily sign on to other accounts from this screen, as well. Other ways to hard reset. On Chromeboxes: Move the mouse. The cursor (arrow) reappears when I plug in a wireless mouse. On tablets: Press the Power button. Page 6 If you already have a Google Account, enter your username and password to sign in.