The customer service was nice and great to work with. James Cantwell, the rep that helped me, walked me through the process over the phone, he worked with my bank , contractor, and insurance company, and delivered a perfect product to our home. I doubt that it could be installable by the homeowner. We purchased galvanized stairs from Salter years ago when we were originally going to build a deck on top of our roof and required stairs that were 19' off the ground. It took 2 days to complete only because my help had other commitments and it was 110 degrees that day. never having installed a spiral staircase before I didn't know what we were in for. Standard diameters increase in six inch increments, 42″ x 42″ to 48″ x 48″ to 54″ x 54″ and so forth. Would everything fit? I would recommend them for the quality, and mostly, for the customer experience. Once you’ve finished your design, you can send your design over to a friendly stair designer for your free consultation. The stairs are very solid. The parts were clearly labeled & easy to identify. I provided the lady the measurements at the stairs location, she sent me options, I picked out the model stairs we wanted and sat back and waited. (Couldn't they have included this $1.34 item with the hardware?). The stairs came exactly as stated in the description and were easy to put together with two people. BS 5395 PART II can be a little intimidating for anyone who does not have to use them on a regular basis. Stairs arrived ahead of schedule. Stairs arrived on time and assembly was a snap! This a great company that makes a great product. The sales and support team were great throughout the whole process. Installation was simple and we love our new stairs! That is not safe or easy.We put one post section (45" tall) on the floor and put the stair treads over that, then screwed the second post onto that and put the rest of the treads on. The customer was very happy with the results. Excellent quality and packaged nicely with ample damage protection. Installation was straight forward.Looks great. The instructions showed the drilled. I had an amazing experience with Paragon. I am very pleased with the. Easy installation (we did it ourselves). Great use of technology by screen sharing to show and model the stair custom to your area. The stairs are made perfectly for our 3 story home. Quality from start to end....people and product. We cut a 5'x5' hole in the dining room ceiling and when the staircase arrived, it was very easy to install. Horizontal distance between two step nosings. Product was good and sound. The contractor said it was tight, but everything fit in place . It is wonderful for grandchildren to use as they go to the fort/loft in our home. Extremely efficient process from initial design to delivery. We gave him our measurements and sent him a few pictures and before I knew it our stairs were delivered to our front door. Not at all difficult to install. Great product. The drawings in plan and front view. )could not be deleted/credited (part of "kit"). Happy Campers ! Not only was the sales rep extremely understanding of my complex situation but also worked to make sure that I was able to get a product that worked for my space and actually recommended a slightly less expensive option after going. We went ahead and ordered an additional stair when this was found out and I’m still in the process of trying to cancel the order and get a refund. Be mindful of tread height as the 9.25” risers are a little tall. Get quick and accurate pricing. EXCELLENT HELP WITH SIZING AND PERFECT FIT. Prep took one day and installation one day. now enjoying our upstairs floor. A standard landing wasn’t going to work in our situation. Please refer to the table above for a reference on how to calculate the rotation of your staircase. Then they send me the pictures of how the stair would look and fit. Overall we are very satisfied with the stairs. Will 100% order from them again. Although the minimum radius to be considered in a helical staircase is 70 centimeters, you should always give preference to stairs with at least 80 centimeters radius. A full 360 degree rotation means that you will exit the same at the same angle you entered onto the stair. My only negative. Shipping company’s can’t be trusted with anything. Spiral staircase is a joy. Keep in mind that no matter what diameter of stair you choose, the minimum finished opening for your stair should be at least 2” bigger than the stair itself. Our SMA certified team is here to help you with each design decision to ensure your stair meets your budget and specifications. The directions where clear, with 2 people and a day had it installed. It was less than 20% of what was quoted by a local steel fabricator.So I drove to Collegeville, PA from upstate NY to see for myself.Scott Lisle took me into the factory. That was really hard to make look good. They look great, service was great and everything arrived as expected. I recommend going with the "less refined" but better fitting. The company is solid, professional, and friendly. great design,great price,easy ordering,arrival and put together-looks great! manufactured and easy to assemble. I could have cut installation time significantly if I had been aware of these going in. The top of the center spindles are not angled to meet the aluminum railing very well. spiral-staircase-dimensions Staircase design agency The leading construction company of Ukraine performs all types of building works, as well as offers a full range of services in the design, engineering, repair, reconstruction and restoration of all types of industrial and residential buildings, as well as architectural monuments. Thanks paragon, My husband and friend were able to install our spiral stairs with no problems. Working with Paragon was very smooth and straightforward. Recommend: Shorten landing railing by 3/4" to allow sheet rock-over-framing to clear the metal. A five foot diameter stair has a footprint of 60″ x 60″. You can also think of diameter as the footprint of the stair, or in other words, the space that your stair takes up. Service was thorough and support was excellent. It takes some skill and time putting together. Quality is as expected. I understand why they can't coat them now as it would be damaged during assembly however I would have liked to know that instead of feeling as though I was intentionally lied to, and also would have liked to have been told what their recommendation for painting these parts once assembled would be. ask for them to send me a new rail. Because we were in a time crunch. Company is awesome! We had it quickly, good instructions, easy install and excellent follow up! The quality of the galvanized steel stairs is good. The product was delivered as stated on time. Easy process from start to finish. Aesthetically pleasing from the cheapest model all the way to the wider top end models with custom treads and railings available. stretching the coiled railing to a helical shape. This is simply the lip of your wooden tread over your steel frame. Excellent service. Looks great and feels solid, like movement, flex, sway, nothing. I would prepare yourself for a little self-ingenuity and patience, and you might halve to make a call for some clarification on a few items relating to understanding the installation guide. Brian Benjamin, the representative that helped us with the design, was very knowledgeable, professional, and did an outstanding job!The communications, between sales and delivery, needs improvement. Several holes have to be drilled by the customer in solid steel. Paragon’s designs begin with a few base spiral staircase dimensions. My wife, educated in AutoCAD and design work, designed the plans. installation instructions were to generic. The angle is a multiple of 360. I definitely recommend the stair kit to anyone looking for a reasonably price and simple to install. Put them in for our dogs and they work exactly as expected. I wish there was an assembly video as I had to do some guesswork. Easy to install and they look great with out breaking the bank! My sales rep Peter was awesome to work with and very helpful. I am getting many compliments on it's appearance.
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