energy assistance program online application

Applicants are advised to call when they receive their bills (in the case of regular assistance), or the day after their due date (in the case of crisis assistance). Download and print an Application for Energy Assistance. Prepaid Accounts - Feeling overwhelmed by the negative balance on your pre-paid account? Funding comes from a portion of documentary stamp taxes on deeds and supports two programs that supplement the state's WAP: State Housing Initiatives Partnership, which funds weatherization measures; and the Low-Income Emergency Home Repair Program, which funds … Apply online at Ocala Electric Utility is providing a COVID-19 Energy Assistance Program for customers. The city parking garage is now open with 402 available spaces. In 1992 the Florida legislature passed the William E. Sadowski Affordable Housing Act. The LIHEAP automated telephone system helps clients schedule a home energy assistance appointment and hear more information regarding the program and/or required documentation needed for an appointment. Ordinarily, applications for LIHEAP are accepted by appointment only due to the demand for assistance. Download the MyUsage app that is available to all OEU customers for free and it will show the … Additional payment options and other online tools such as residential start and stop service, residential service transfers, and payment extensions can be found at, The mission of Ocala Electric Utility’s (OEU) C.A.R.E. Electric Partnership Program Visit to complete your application. City of Ocala Expands Assistance Programs to Support Residents During COVID-19. Call 1-844-356-8136 (24 hours a day, 7 days a week), 3. The LIHEAP program assists low-income households meet their home energy needs. View a map of all downtown parking locations. Please call 352-629-2489 or email, Traditional Accounts – Customers having difficulty paying their utility statement should call 352-629-2489 or email, As we continue to bill accounts, we encourage customers to keep their accounts current to avoid a large balance that may be difficult to pay off later. All applications must include the below listed documents. Need Information About the Effects of COVID-19 on our Community? All applicants will be pre-screened for greatest needs, eligibility, total gross household income, and amount of assistance. Call your local office to receive an application by mail. Applications for assistance will be accepted by appointment only due to the demand for assistance. The benefit range is $150 - $300 per household depending on family size and income. In its continuing response to the pandemic, the City of Ocala is supporting customers with the following actions: In addition to the City of Ocala resources, we want to provide information to help our customers meet their needs during this critical time. Payments can also be made via the automated phone system at 844-286-1785. Applications are accepted year round, based on eligibility and availability of funds. Summer Crisis Program; Winter Crisis Program; Percentage of Income Payment Plan Plus (PIPP Plus) Improve your home’s energy efficiency . Anyone who has received such a call should report it immediately to the City of Ocala, 352-629-2489. Home visits can also be arranged for senior citizens or other persons with special medical needs. Customers are advised to be aware of scammers taking advantage of the current situation with calls and emails threatening to shut off power if a payment is not made. The Energy Assistance Program reserves the right to request additional information as necessary. LIHEAP is not designed to pay a household’s total energy costs, but to provide supplemental assistance. D - Disabled persons of any age (Must provide documentation). The types of assistance provided includes: Need to schedule an appointment with an agent? Crisis assistance households can apply for assistance once in a 12 month period. For Regular assistance, households can apply for assistance once in a 12 month period on a current utility bill. Want to monitor your usage? Social Security Cards for everyone in the household, Food Stamp Card or current letter (if receiving this service), Electric Bill you are needing assistance with, Proof of Income (legal documents for each that apply), Payroll – 1 month current and consecutive payroll stubs, Child Support – monthly or weekly amount awarded at time judgement was signed, Cash Assistance – TANF, AFDC or Relative Caregiver, School Financial Aid – If partial is for living expenses. Utilities that will be disconnected due to non-payment. Payments can be made at any of our self-service kiosks, City of Ocala website, Fidelity Express, Western Union, Amscot, and MoneyGram locations. Verifications will be shut-off notices, delinquent payment notices, or deposit notices from the utility company. Applications for assistance will be accepted by appointment only due to the demand for assistance. Title VI/ADA Compliance and Accessibility, Marion County's State & Federal Legislators, Council President Pro-Tem Justin Grabelle, Looking for places to park downtown? Low-Income Energy Efficiency. The program is designed to aid residential electric customers who have been affected by the pandemic. The City of Ocala has provided some energy-saving tips and resources to help customers conserve energy on, Customers who require life-sustaining equipment should apply for a. Ocala Electric Utility supports the community by sponsoring Marion Senior Services and Interfaith Food 4 Kids during critical times of need. How to Receive an Application and How to Apply for Assistance. Assistance with your utility bills. 1. The number is (855) 806-9648. Crisis Assistance (Shut-Offs, Past Due And Deposits Only): A home energy crisis is defined as a shut-off or delinquent notice, wherein utility service will be terminated if a utility bill remains unpaid. School Financial Aid – If partial is for living expenses, © 2020 Citrus County Board of County Commissioners, Citrus County Allocation 4/1/2017-9/30/2020: $2,884,187.00, LIHEAP has a new Automated Interactive Voice Response Telephone System: (855) 806-9648, This program helps low-income families with home heating and cooling costs. You also can apply for assistance online. When those are full, new appointments will open up daily or in the event of cancelation. Please call 352-527-7520 for further instructions on how to submit your completed LIHEAP application and supporting documents to the Housing Services Division. OEU wants to help you save energy in the future. Representative Ralph E. Massullo, District 34, Community Development Block Grant Disaster Recovery (CDBG-DR). This addresses not only electrical service and natural gas (used for heating), but also other energy sources used for space heating such as propane, fuel oil, or wood. Please enable JavaScript in your browser for a better user experience. The decision to suspend service disconnection went into effect March 16. Applicants are advised to call when they receive their bills (in the case of regular assistance), or the day after their due date (in the case of crisis assistance). The toll-free service is available 24/7. The, With more people remaining at home for extended periods of time, households may see an increase in energy use. You must apply through the appropriate agency for the county in which you live. Bring confirmation number and required documents to the appointment. The disconnection policy for past due balances resumes Tuesday, June 16. Callers who require special assistance can connect directly to a live operator by following the phone menu prompts, Monday through Friday, from 10:00 am to 2:00 p.m. and 3:00 p.m. to 5:00 p.m.

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